Most unworn items in new condition may be returned within 14 days of purchase in exchange for an item of equal value or in exchange for store credit in the amount of the purchase price. Items must be returned with tags attached and with the original receipt of purchase. Items not accepted for return include undergarments, shoes, bags, jewelery, accessory items such as towels and sunglasses, and all sale items. This list is subject to change. Additionally, anything purchased with any form of personalization is a final sale and is not eligible for return.
Please Contact us at firstname.lastname@example.org for returns.
When purchasing through us we assume that you have read and agreed to the terms of our return policy.
We hope that you love your new purchase, but we understand that not every purchase will fit & returns/exchanges are sometimes needed.
All returns must be received within 14 days of the delivery date.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We do not except returns on jewelry or accessories.
Exchanges (if applicable) If you need to exchange it for the same item, send us an email at email@example.com
You will be responsible for paying for your own shipping costs for returning your item.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Please allow up to 4 business days to process your return, once we receive it.
Once the return is processed you will be emailed a confirmation.
Standard Free Shipping: Shipped to you within 3-7 Business Days
Local Pickup (Front Porch Pickup): You can pick up your items at our location in a watertight box located on the front porch! When you select this option we will send you an email letting you know when your item will be available for pickup!
Local Pickup & Shop: For those of you wanting to browse our Showroom when picking up your items, this option is for you! When you select this option we will send you an email letting you know when your item will be available for pickup and set up a time that is convenient for you to Shop the Showroom!
Priority Shipping: Your items will be shipped to you via Priority Shipping. You should receive your items within 2-3 business Days!
Priority Mail Express: Next Day Shipping!
Please allow up to 2 business days (excluding weekends, holidays, and sale days- for these occasions require additional processing time) to process and ship your order.
All packages needing Priority or Priority Express Shipping can be calculated at the time of checkout.
Express orders MUST be placed Monday-Friday by 12:00 pm to be processed and shipped same day.
Otherwise, shipping will be standard via USPS.
We are not responsible for loss or damage of your order in transit. This responsibility is passed on to you as soon as we hand your order over to the shipping company. International orders might be subject to import taxes/duties. For information, please contact your local customs authority. Any such taxes are the responsibility of the parcel recipient and are not paid by us.